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Conflict Management
Learn how to recognise conflict early, understand what is driving it and respond constructively — staying composed, reducing unnecessary tension and working towards productive outcomes.
What's included?
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UNDERSTAND WHAT IS DRIVING THE CONFLICT
Recognise what sits beneath the disagreement, separate the issue from the reaction and understand the different perspectives involved. -
STAY CONSTRUCTIVE UNDER PRESSURE
Manage your own response, listen to understand and communicate clearly when tension, disagreement or pressure increases. -
RESPOND & MOVE FORWARD
Respond without escalating the situation, find a constructive way forward and turn conflict into clearer decisions and productive progress.
Rudi De Koninck
Rudi De Koninck is the Founder of Catalyst Commercial Advisory™ and The Catalyst Academy™. He brings extensive international commercial leadership experience across sales, business development, strategic partnerships and commercial growth. Through the Catalyst Academy, Rudi translates that experience into practical learning designed to help professionals strengthen customer conversations, create greater value and achieve stronger commercial results.
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